Prohibited Items

You may not ship, and Drivers must not carry:

• Firearms, ammunition, explosives, or weapons of any kind
• Illegal drugs, cannabis, or controlled substances
• Alcohol or tobacco products
• Hazardous materials: fuel, propane, corrosives, flammables, batteries in bulk
• Live animals or human remains
• Perishable food requiring refrigeration or freezing
• Cash, gift cards, negotiable instruments, or precious metals
• Stolen goods or counterfeit merchandise
• Anything illegal under federal, Washington, or local law

Open-Box Verification

Every delivery uses in-app photo checkpoints at pickup and drop-off. Both parties must complete the checklist. Skipping steps voids escrow protection and may lead to account suspension.

Sender Conduct

• Describe items honestly, including fragility and value.
• Package for the road — bumps, temperature, and weather happen.
• Be on time at pickup and drop-off, or communicate through the app.
• Never ask a Driver to break the law or drive unsafely.

Driver Conduct

• Only accept jobs that fit your actual route and vehicle.
• Never drive impaired or fatigued.
• Keep items secure; do not open sealed packages.
• Maintain a valid license, registration, and insurance meeting Washington minimums.

Respect & Anti-Discrimination

Discrimination or harassment based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, or disability is prohibited and will result in permanent removal.

Off-Platform Activity

Arranging payment or deliveries outside TrunkShare voids escrow, insurance, and dispute support, and violates our Terms.

Reporting

Report unsafe behavior, prohibited items, or fraud immediately to support@trunkshare.com. In an emergency, call 911 first.

Enforcement

Violations may result in warnings, refunds withheld from escrow, temporary suspension, or permanent removal. Serious violations are reported to law enforcement.